True Peptides USA is committed to exceptional purity, consistency, and quality. Our research peptides are compounded in the USA and produced with advanced synthesis methods to support reliable laboratory research. Each product undergoes rigorous quality-control testing to help ensure purity, consistency, and performance for critical research applications. Purity levels are typically >99% depending on the specific compound and batch. All Starbucks COAs.

Exceptional customer service is at the core of what we do. Our team is on call and ready to respond quickly to any questions or concerns.

No. True Peptides USA products are intended strictly for lawful laboratory research purposes only. They are not intended for human consumption, injection, ingestion, animal use, clinical use, therapeutic use, diagnostic use, or any medical application.

Yes, True Peptides USA offers custom peptide synthesis services tailored to your sequence, purity level, and quantity needs.

Please contact us with your specific requirements.

Partner with True Peptides USA today and experience unmatched peptide quality, precision, and reliability — trusted by scientists worldwide.

Products sold by True Peptides USA:

• Are not intended for human consumption
• Are not intended for veterinary use
• Are not intended for injection, ingestion, inhalation, or topical use in humans or animals
• Are not drugs, dietary supplements, cosmetics, or medical products

None of the products offered by True Peptides USA have been evaluated or approved by the U.S.
Food and Drug Administration (FDA) or any other regulatory authority for medical or
therapeutic use.

Any suggestion, promotion, or attempt to use True Peptides USA products for human or animal
use violates these policies.

True Peptides USA does not provide dosing information, protocols, or usage guidance for human
or animal administration.

By purchasing from True Peptides USA, you represent and warrant that:

• You are at least 21 years of age
• You are purchasing products for legitimate laboratory research purposes
• You have the knowledge and training necessary to safely handle research chemicals
• You will use products only in controlled laboratory environments
• You will comply with all applicable laws, regulations, and safety standards

True Peptides USA reserves the right to refuse or cancel any order if we believe a purchase may
violate this Research Use Only policy.

Information provided on the True Peptides USA website, product listings, educational materials, or communications is for informational and research context only.

Nothing provided by True Peptides USA LLC should be interpreted as:

• Medical advice
• Treatment recommendations
• Health guidance
• Diagnostic information
• Clinical instructions

True Peptides USA does not claim that any product can diagnose, treat, cure, or prevent any disease or medical condition.

Research materials may present risks if improperly handled.
Purchasers assume full responsibility for:

• Proper storage and handling
• Laboratory safety procedures
• Proper disposal of materials
• Compliance with applicable chemical safety regulations

True Peptides USA is not responsible for misuse, improper handling, or unauthorized application
of its products.

True Peptides USA products may not be used for:

• Human consumption
• Veterinary or animal administration
• Compounding for human use
• Food, dietary supplement, or cosmetic manufacturing
• Any application prohibited under federal, state, or local law

Any attempt to purchase products for prohibited purposes may result in:

• Immediate order cancellation
• Permanent account termination
• Reporting to appropriate authorities when required by law

True Peptides USA reserves the right, at its sole discretion, to:

• Refuse any order
• Cancel transactions
• Limit quantities
• Restrict customer accounts

This may occur if we suspect that products are being purchased for non-research purposes or misuse.

Welcome to True Peptides USA. Please read these Terms and Conditions ("Terms") carefully as they govern your use of the True Peptides USA website and services (collectively, the "Services").

By accessing and using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, you must refrain from using our Services.

You must be at least 18 years of age to use our Services. By using our Services, you represent that you meet this age requirement.

Our Services and products are for research use only and are not intended for personal use or consumption, nor are they intended to diagnose, treat, cure, or prevent any disease. You agree to use our Services and products in compliance with all applicable laws and regulations. True Peptides USA reserves the right to refuse sale if it believes a customer is violating these Terms.

All content, logos, graphics, and other material on our Services are the intellectual property of True Peptides USA and are protected by copyright and trademark laws. Unauthorized use is prohibited.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration
date, so that we can complete your transactions and contact you as needed.

True Peptides USA reserves the right, at its sole discretion, to refuse, limit, cancel, or terminate any order at any time and for any reason, including but not limited to suspected fraud, misuse, policy violations, product availability issues, pricing or listing errors, regulatory concerns, or any
other circumstance deemed necessary by True Peptides USA. In the event an order is canceled after payment has been received, a refund may be issued at True Peptides USA's discretion in accordance with our policies.

Once a shipment is marked as "Delivered" by the carrier, responsibility for the package transfers to the customer.
True Peptides USA is not responsible for packages that are lost or stolen after delivery, including theft from porches, mailrooms, front desks, lockers, or other delivery locations.

Refunds, credits, or replacements will not be issued for packages confirmed as delivered by the carrier.

In the event ofa verified True Peptides USA fulfillment or shipping error, such as incorrect items, missing items, or damage incurred during transit prior to delivery, customers must notify True Peptides USA within seven (7) calendar days of the carrier's delivery date.

This reporting window is firm. Requests submitted outside of this timeframe will be denied without exception.

All claims must include complete and verifiable documentation, including:

• A full unboxing video recorded from the moment the package is first opened
• Photos of the external packaging
• Photos of the package contents
• Photos of the packing slip enclosed with the order

Claims submitted without all required documentation will be denied.

Upon confirmation of an eligible shipping or fulfillment error caused by True Peptides USA, we may, at our sole discretion, issue a replacement of the affected items.
Cash refunds, store credits, or alternative compensation are not guaranteed and are not provided for delivered, refused, or stolen packages.

Chargebacks submitted for delivered, refused, or stolen packages will be disputed using carrier confirmation, delivery records, and the customer's agreement to these Terms.

By placing an order, creating an account, or otherwise using the Services, you expressly consent to receive communications from True Peptides USA, including but not limited to transactional,
operational, support-related, and marketing communications, via email, SMS/text message, and other electronic means, using the contact information you provide. Message frequency may vary. Message and data rates may apply.

You acknowledge that consent to receive communications is not a condition of purchase and that you may opt out of non-transactional communications at any time by following the unsubscribe
instructions included in our emails or replying STOP to any SMS message.
Transactional and service-related communications (including order confirmations, shipping
notifications, account notices, and support responses) may continue as permitted by law.

TO the maximum extent permitted by law, True Peptides USA shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the Services or any products procured through the Services.

We reserve the right to modify these Terms at any time. Your continued use of our Services following the posting of changes constitutes acceptance of those changes.

If you have any questions regarding these Terms, please contact us here.

Email Support@truepeptides-usa.com

All orders placed prior to 12:00 PM MST typically ship the same business day, but no later than the following business day. Orders placed after 12:00 PM MST, on weekends, or on holidays will ship on the next business day.

All orders placed with True Peptides USA include Shipping Protection by default. This coverage is applied automatically at checkout and is non-optional. Shipping Protection covers qualiWing issues related to non-delivery, damage, or fulfillment
errors, subject to the terms and conditions outlined here. All claims and coverage determinations are governed strictly by the Shipping Protection Terms linked above.

Delivered Packages

True Peptides USA is not responsible for packages that are marked as "Delivered" by the carrier
and subsequently lost or stolen outside of the conditions and coverage defined within our
Shipping Protection Terms.

Customers are responsible for:
• Ensuring a secure delivery location
• Monitoring tracking updates
• Retrieving packages promptly upon delivery

We strongly recommend using carrier hold options, signature-required delivery (when available),
or secure delivery addresses if package theft is a concern.

All shipping-related issues other than theft after delivery must be reported within seven (7) calendar days of the carrier's delivery or attempted delivery date.

This timeframe is firm. Requests submitted outside of this window will be declined without exception.

For claims involving damage, missing items, or fulfillment errors, the following documentation is required in full:
• A complete unboxing video recorded from the moment the package is first opened
• Clear photos of the external packaging
• Clear photos of the contents of the package
• Clear photos of the packing slip included inside the package
• The tracking number
• A brief written description of the issue

Failure to provide all required documentation will result in the claim being denied.

If a claim is reviewed and verified as a True Peptides USA fulfillment or shipping error, the affected items will be reshipped at no additional cost. No cash refunds will be issued.